Balsam Fir & Juniper Berry

Return Policy Information:

We would like to make your return process a smooth and easy transition. If for any reason you are not 100% satisfied with our products and you wish to return the merchandise, you may send them back to us postmarked within 30 days from the invoice date.

 

We wish to inform you of the fact that: 

• We do not charge a return fee.
• You can contact us in advanced if you wish and we do not require you to get an "authorization number" from us.
• You have up to 30 days from the invoice date to return merchandise.

 

Refund Instructions:

Please include a copy of the invoice in the return package, or a note with your name, address, telephone number and item description. We would apprecite a brief explanation for the reason of your return. Your feedback is important to us to better understand your needs and concerns as valued customers who can assists us in developing better products.

 

Qualifying returns are entitled for a refund back to your original credit card used for the purchase.  Kindly let us know the last four digits and expiration date of that original credit card used.

The information provided is general and should not be taken as medical advice. Ava Herbal Bodycare does not guarantee the accuracy of the information. Please consultant your doctor, especially if being used during pregnancy, before using our organic products. You are also encouraged to test the product to ensure that it meets your needs, before using for every day use.